ZAVEX Assurance

At ZAVEX, we stand behind the quality of every piece we ship.
Our goal is simple — make sure you receive exactly what you expect.

If something isn’t right, we’ve got you covered.

7-Day Exchange Guarantee

If your order arrives with a size issue, defect, or incorrect item, you can request an exchange within 7 days of delivery.

To qualify for an exchange:

• Item must be unused and unworn
• Tags and packaging must be intact
• The request must be made within 7 days of delivery

Once approved, we will arrange the exchange process.

We aim to make the process fast and hassle-free.

For hygiene and product integrity reasons, we cannot accept returns for:

• Used items
• Washed products
• Items damaged after delivery
• Products without original packaging

For Cash on Delivery (COD) orders, exchanges are available but refunds are generally not offered unless the product is defective or incorrect.

If you receive:

• A damaged item
• The wrong product
• A manufacturing defect

Please contact us within 48 hours of delivery, and we will resolve the issue immediately.

Every ZAVEX piece is designed with precision and crafted to meet our quality standards.

If something falls short, we will make it right.

That’s our assurance.

For exchange or support requests:

📧 hello@zavex.co
📞 0306-9832359