Terms of service
Welcome to ZAVEX.
The terms “we”, “us”, and “our” refer to ZAVEX. ZAVEX operates this website and online store, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to provide secure e-commerce services.
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, you should not access or use our Services.
SECTION 1 — ELIGIBILITY & ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence.
To use certain features of our store or place an order, you may be required to provide personal information including:
• Name
• Email address
• Shipping address
• Billing information
• Payment details
You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the security of your account credentials and any activity that occurs under your account.
Accounts may not be transferred, sold, or shared with others.
SECTION 2 — PRODUCTS
ZAVEX specializes in premium embroidered apparel and streetwear products.
We make every effort to display products as accurately as possible. However, product colors and appearance may vary depending on your screen, lighting conditions, or device settings.
We reserve the right to:
• Modify product descriptions
• Update pricing
• Limit quantities
• Discontinue products
at any time without notice.
SECTION 3 — ORDERS
When you place an order through our website, you are making an offer to purchase a product.
ZAVEX reserves the right to accept or decline any order at our discretion.
An order is only confirmed once payment has been successfully processed and the order confirmation has been issued.
We may cancel orders in cases including but not limited to:
• Product availability issues
• Payment authorization failure
• Fraud detection
• Pricing errors
If an order is canceled, we will notify you using the contact information provided during checkout.
Returns and exchanges are governed by our Refund Policy.
SECTION 4 — PRICING & BILLING
All prices listed on our website are subject to change without notice.
The price charged will be the price displayed at the time of purchase.
Prices may not include:
• Shipping charges
• Import duties
• Customs taxes
• Handling fees
Customers are responsible for any applicable taxes or customs charges depending on their location.
You agree to provide accurate billing and payment information for all purchases.
SECTION 5 — SHIPPING & DELIVERY
ZAVEX ships products from Pakistan.
Delivery times provided are estimates only and may vary depending on:
• Shipping carrier delays
• Customs clearance
• Weather or operational disruptions
Once the order has been handed to the shipping carrier, risk of loss transfers to the customer.
ZAVEX is not responsible for delays caused by shipping companies or external factors.
SECTION 6 — INTELLECTUAL PROPERTY
All content on the ZAVEX website including but not limited to:
• Logos
• Designs
• Product images
• Graphics
• Text
• Branding
• Product artwork
are the intellectual property of ZAVEX.
These materials are protected by copyright, trademark, and intellectual property laws.
You may not:
• Copy
• Reproduce
• Modify
• Redistribute
• Use for commercial purposes
without written permission from ZAVEX.
SECTION 7 — THIRD-PARTY SERVICES
Our Services may include tools or integrations provided by third-party providers such as:
• Shopify
• Payment gateways
• Shipping partners
These services are provided “as is” and we do not control their functionality.
Your use of such services is subject to the respective third-party terms and policies.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party websites.
ZAVEX is not responsible for the content, policies, or practices of external websites.
Accessing third-party links is done at your own risk.
SECTION 9 — SHOPIFY PLATFORM
ZAVEX operates using the Shopify platform.
However, all purchases made through this store are transactions between you and ZAVEX, not Shopify.
Shopify is not responsible for product quality, shipping, or customer service related to orders made through our store.
SECTION 10 — PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
Because our store operates on Shopify infrastructure, certain information may also be processed by Shopify to provide secure checkout and store functionality.
SECTION 11 — CUSTOMER FEEDBACK
If you submit any feedback including:
• Reviews
• Suggestions
• Ideas
• Comments
you grant ZAVEX permission to use such content for marketing, improvement, and promotional purposes.
We are not obligated to compensate or respond to feedback submissions.
SECTION 12 — ERRORS & INACCURACIES
Occasionally there may be errors in product descriptions, pricing, promotions, or availability.
ZAVEX reserves the right to correct errors and update information without prior notice, including after an order has been submitted.
SECTION 13 — PROHIBITED USE
You may not use our Services to:
• Violate laws or regulations
• Infringe intellectual property rights
• Upload malicious code or viruses
• Engage in fraud or abusive behavior
• Attempt unauthorized access to our systems
Violation of these rules may result in account suspension or termination.
SECTION 14 — TERMINATION
We reserve the right to suspend or terminate access to our Services at any time if these Terms are violated.
Termination does not affect obligations or liabilities incurred before termination.
SECTION 15 — DISCLAIMER OF WARRANTIES
All products and services provided by ZAVEX are offered “as is” and “as available.”
We do not guarantee that:
• Services will be uninterrupted
• Website access will be error-free
• Product expectations will always match customer preferences
To the fullest extent permitted by law, ZAVEX disclaims all implied warranties including merchantability and fitness for a particular purpose.
SECTION 16 — LIMITATION OF LIABILITY
ZAVEX shall not be liable for any damages including but not limited to:
• Lost profits
• Data loss
• Indirect damages
• Consequential damages
resulting from the use of our Services or products.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless ZAVEX, its team, partners, and affiliates from any claims, damages, or liabilities arising from:
• Your breach of these Terms
• Your misuse of the Services
• Your violation of applicable laws
SECTION 18 — GOVERNING LAW
These Terms shall be governed by the laws applicable in Pakistan.
Any disputes arising from the use of our Services shall be resolved under the jurisdiction of the courts of Pakistan.
SECTION 19 — CHANGES TO TERMS
ZAVEX reserves the right to update or modify these Terms at any time.
Updated versions will be posted on this page.
Continued use of the website after updates indicates acceptance of the revised Terms.
SECTION 20 — CONTACT INFORMATION
For questions regarding these Terms, please contact us:
ZAVEX
📧 Email: hello@zavex.co
📞 Phone: 0306-9832359
📍 Location: Pakistan