SHIPPING POLICY

Last updated: [March, 2026]

OVERVIEW

At ZAVEX, we aim to deliver your order as quickly and smoothly as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Currently, we offer Cash on Delivery (COD) across Pakistan.

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ORDER PROCESSING

All orders are processed within 1–2 business days after confirmation.

Once your order is processed, it will be shipped to the address provided during checkout.

Orders are not processed on:

• Sundays
• Public holidays

If we experience a high volume of orders, shipments may be delayed slightly.

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SHIPPING TIME

Estimated delivery times within Pakistan:

Major Cities:
2 – 4 business days

Other Areas:
3 – 6 business days

Delivery times may vary depending on courier services and your location.

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SHIPPING CHARGES

Shipping charges will be displayed at checkout.

From time to time, ZAVEX may offer free shipping promotions.

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CASH ON DELIVERY (COD)

We currently offer Cash on Delivery (COD) across Pakistan.

When your order arrives:

• Payment must be made in cash to the courier
• Please ensure the exact amount is available

Orders placed with COD may be confirmed by phone before shipment.

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ORDER TRACKING

Once your order has been shipped, you may receive a tracking number via email or SMS (depending on the courier service).

This allows you to track your order until delivery.

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FAILED DELIVERY ATTEMPTS

If delivery fails due to:

• Incorrect address
• Customer unavailable
• Phone unreachable

the courier may attempt delivery again.

If the order is returned to us due to repeated failed attempts, future orders may require prepayment.

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SHIPPING DELAYS

ZAVEX is not responsible for delays caused by:

• Courier service disruptions
• Weather conditions
• Public holidays
• Government restrictions

However, we will always try to assist you in resolving any delivery issues.

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ORDER ADDRESS RESPONSIBILITY

Please ensure that your shipping address and phone number are correct when placing your order.

ZAVEX cannot be responsible for delivery issues caused by incorrect information provided by the customer.

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CONTACT US

If you have any questions about shipping, please contact us:

ZAVEX

📧 Email: hello@zavex.co
📞 Phone: 0306-9832359
📍 Pakistan